What if my phone doesn’t have an audio jack port?
The Smart Peak Flow meter comes with bluetooth connection. So you don’t need an audio jack or headphone jack port.
My iPhone’s screen does not rotate upside down. How can I fix this?
The upside down auto-rotate feature on the newer iPhone models with a notch has been disabled by Apple (due to Face ID).
However, you should be able to change that in your phone factory settings.
Why does my lightning to audio/headphone jack adaptor not work?
If you are using a non-Apple lightning to audio jack adaptor, the device may not work as expected.
We suggest you purchase a Bluetooth adapter. You can buy one here.
What if the device or app does not work?
If the device does not seem to work as described in the user manual, please send an email to email@example.com explaining what the issue is.
Which iOS or Android versions are supported?
For iOS: iOS 10.0 or later versions.
For Android: Android versions 5.0 or later.
(Lollipop, Marshmallow, Nougat, Oreo, Pie)
In which language is the app available?
- Traditional Chinese
- Simplified Chinese